Effective Date: [29-05-2026]
Last Updated: [20-09-2026]

VIQAS – Virtual IQ Advancement System
Website: https://viqas.in
Application: VIQAS
Privacy Contact: viqas.in@gmail.com

1. INTRODUCTION

VIQAS – Virtual IQ Advancement System ("VIQAS", "we", "us", "our") is a gamified learning and aptitude platform designed to help students and other learners practise aptitude, reasoning, mathematics, vocabulary and related skills through interactive quizzes, challenges, contests, battles, leaderboards, rewards and other features.

This Privacy Policy explains how VIQAS collects, receives, uses, stores, discloses, protects and otherwise processes personal data when you:

We are committed to handling personal data responsibly, transparently and in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, to the extent applicable and in force from time to time, and other applicable laws and regulations.

Please read this Privacy Policy carefully before using VIQAS.

By using VIQAS, you acknowledge that you have read and understood this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will obtain the required consent before undertaking that processing.

If you do not agree with this Privacy Policy, please discontinue use of VIQAS.


2. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?

The person/entity responsible for determining the purposes and means of processing your personal data is the operator of VIQAS.

Data Fiduciary / Operator:
Customer support

Brand: VIQAS – Virtual IQ Advancement System

Privacy/Grievance Contact:
viqas.in@gmail.com

Where VIQAS appoints third-party service providers to process personal data on our behalf, those providers may process data only for authorised purposes and subject to appropriate contractual and security requirements.


3. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to personal data processed through:

  1. the VIQAS website;

  2. the VIQAS Android application;

  3. the VIQAS web/PWA experience;

  4. VIQAS accounts and profiles;

  5. quizzes, games, contests and battles;

  6. leaderboards and achievement features;

  7. the coin and reward system;

  8. referral features;

  9. customer support and communications; and

  10. other VIQAS services that expressly refer to this Privacy Policy.

This Privacy Policy does not apply to websites, applications or services operated independently by third parties, even if VIQAS provides a link to those services.

Where you interact with a third-party service through VIQAS, that third party's privacy policy may also apply.


4. DEFINITIONS

For purposes of this Privacy Policy:

"Personal Data"

means any data about an individual who is identifiable by or in relation to such data, to the extent covered by applicable law.

"Data Principal"

means the individual to whom the personal data relates, as recognised under applicable Indian data-protection law.

"Data Fiduciary"

means the person/entity that determines the purpose and means of processing personal data.

"Data Processor"

means a person/entity that processes personal data on behalf of a Data Fiduciary.

"Child"

means an individual below the age prescribed under applicable Indian data-protection law. Where the DPDP Act applies, a child means an individual below 18 years of age.

"Processing"

includes collection, recording, organisation, storage, use, disclosure, transmission, alteration, retrieval, deletion and other handling of personal data.


5. INFORMATION WE COLLECT

We seek to collect only information that is reasonably necessary for providing, maintaining, securing and improving VIQAS and its features.

Depending upon how you use VIQAS, we may collect the following categories of information.

5.1 Information You Provide Directly

A. Account and identity information

When you create or maintain an account, we may collect:

B. Quiz and learning information

When you use VIQAS, we may process information relating to your use of our educational features, including:

C. Wallet, coins and rewards

If VIQAS provides coins, rewards or similar functionality, we may process:

VIQAS does not ordinarily require or receive your full credit/debit card number merely because you use the application.

Where a third-party payment provider is used, payment information may be collected and processed directly by that provider in accordance with its own privacy policy.

D. Customer support and communications

When you contact VIQAS, we may collect:

We use this information to respond to your request, investigate problems and improve our services.


6. INFORMATION COLLECTED AUTOMATICALLY

When you access VIQAS, certain technical and usage information may be collected automatically, depending upon the device, operating system, browser, application configuration and permissions granted.

This may include:

We may use this information to maintain application functionality, identify technical problems, prevent abuse, understand aggregate usage and improve the VIQAS experience.


7. LOG INFORMATION

Our servers and technical systems may automatically record certain information when you access VIQAS.

Depending on the technical configuration, logs may include:

Log information may be retained for security, troubleshooting, fraud prevention, service improvement and legal compliance.


8. COOKIES, LOCAL STORAGE AND SIMILAR TECHNOLOGIES

VIQAS may use cookies, local storage, software development kits (SDKs), pixels, device identifiers and similar technologies.

These technologies may be used to:

Some cookies or technologies may be strictly necessary for the operation of VIQAS.

Where applicable, you may control certain cookies through your browser settings or other controls made available by VIQAS.

Disabling certain technologies may affect the availability or functionality of some VIQAS features.


9. THIRD-PARTY SDKs, ANALYTICS AND ADVERTISING TECHNOLOGIES

VIQAS may use third-party technology providers to provide analytics, crash reporting, advertising, attribution, authentication, hosting, security and other services.

Depending on the services actually integrated into VIQAS, these providers may include services such as:

The actual providers used by VIQAS may change from time to time.

Third-party SDKs may process technical identifiers, device information, usage information, advertising identifiers or other information permitted by their respective integrations.

Where third-party providers process personal data on behalf of VIQAS, we seek to require them to process the information only for authorised purposes and maintain appropriate safeguards.

Where a third party processes information independently for its own purposes, its own privacy policy and terms may also apply.

VIQAS will not intentionally provide third parties with more personal data than is reasonably necessary for the relevant service.


10. ADVERTISING

VIQAS may display advertisements through third-party advertising providers.

Advertising may be:

Advertising providers may use device or advertising identifiers and technical information to deliver, measure or limit advertisements.

You may be able to control certain advertising preferences through your device settings, browser settings, application settings or controls offered by the relevant advertising provider.

Children's advertising

Where applicable law treats a user as a child, VIQAS will not undertake targeted advertising directed at children or tracking/behavioural monitoring of children except where an applicable legal exemption expressly permits the relevant processing.

VIQAS may apply age-related controls, parental consent mechanisms or other safeguards where required by applicable law.


11. HOW WE USE PERSONAL DATA

We may process personal data for the following purposes:

A. Providing VIQAS

To:

B. Personalisation

Where permitted by law, we may use information such as quiz history, selected topics, language preferences and performance information to:

For children, such processing will be subject to applicable child-data restrictions.

C. Analytics and service improvement

We may use aggregated or appropriately protected information to:

D. Security and fraud prevention

We may process information to:

E. Communications

We may use contact information to:

F. Legal compliance

We may process and disclose information where necessary to:


12. GROUNDS FOR PROCESSING

Depending on the processing activity and applicable law, VIQAS may process personal data:

  1. with the individual's consent;

  2. where processing is necessary to provide a service requested by the individual;

  3. for purposes recognised as legitimate uses under applicable Indian law;

  4. to comply with a legal obligation;

  5. to protect the security of VIQAS, its users or systems;

  6. for prevention, detection or investigation of fraud, cheating or unlawful activity; or

  7. for other purposes permitted by applicable law.

Where consent is the applicable basis for processing, VIQAS will provide information reasonably necessary for informed consent and will provide a mechanism to withdraw consent.

Withdrawal of consent does not affect processing that occurred lawfully before withdrawal.


13. CONSENT

Where VIQAS relies on consent, consent should be:

Where applicable law requires a separate consent for a particular optional purpose, VIQAS will seek that consent separately.

Withdrawal of consent should be as easy as giving consent.

You may request withdrawal by contacting:

viqas.in@gmail.com

Where technically and legally feasible, VIQAS may also provide account or application-based controls for managing consent.

If a user withdraws consent for processing that is essential to provide a particular service, VIQAS may be unable to continue providing that feature.


14. CHILDREN AND PARENTAL CONSENT

VIQAS is intended for students, learners and beginners and may therefore be accessed by persons below 18 years of age.

VIQAS recognises that children require additional privacy protection.

Where applicable Indian law requires parental or lawful guardian consent before processing a child's personal data, VIQAS will obtain the required verifiable parental or guardian consent through an appropriate mechanism.

VIQAS may use age-assurance or age-verification mechanisms where reasonably necessary to determine whether additional child safeguards apply.

Where a user is a child, VIQAS will apply the safeguards required under applicable law.

In particular, VIQAS will not:

except where applicable law expressly permits such processing and the relevant conditions are satisfied.

Where VIQAS provides educational, safety or other functionality falling within a statutory exemption, processing will remain limited to what is necessary for the permitted purpose.

Incorrect collection from children

If a parent or lawful guardian believes that VIQAS has collected a child's personal data without the required consent, they may contact us at:

viqas.in@gmail.com

We will review the request and take appropriate action in accordance with applicable law.


15. PROFILES, USERNAMES AND LEADERBOARDS

VIQAS contains social and competitive features such as leaderboards, multiplayer battles, achievements and rankings.

Depending on the feature and your settings, information such as:

may be visible to other users.

Users should avoid using their real full name, phone number, email address, home address or other sensitive information as a public username or profile description.

VIQAS may provide controls to modify profile information or visibility where technically available.

For child users, visibility and public-disclosure features will be subject to applicable child-safety requirements.


16. USER-GENERATED CONTENT AND COMMUNICATIONS

Certain VIQAS features may allow users to submit information, including:

Users should not submit another person's personal information without appropriate authority or consent.

We may review, moderate, restrict or remove user-generated content where necessary to:

Information voluntarily made publicly available through VIQAS may be visible to other users and should not be treated as private.


17. REFERRAL FEATURES

If VIQAS offers referral or "Refer & Earn" functionality, we may process information necessary to:

You should not submit another individual's personal information to VIQAS for referral purposes unless you have appropriate authority to do so.

Where the referral process involves sending an invitation to another individual, VIQAS will use the information only for the purposes reasonably necessary to operate that referral mechanism and as otherwise permitted by applicable law.


18. INFORMATION SHARING AND DISCLOSURE

VIQAS does not sell personal data merely because you use the service.

We may disclose personal data in the following circumstances.

18.1 Service providers

We may share information with service providers that assist us with:

Such providers may process information on our behalf.

18.2 Legal requirements

We may disclose information where required or permitted by applicable law, including in response to:

18.3 Protection of rights and safety

We may disclose information where reasonably necessary to:

18.4 Corporate transactions

If VIQAS is involved in:

personal data may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

18.5 With your direction

We may share information where you specifically request or authorise us to do so.


19. AGGREGATED AND DE-IDENTIFIED INFORMATION

VIQAS may create aggregated, statistical or de-identified information from data collected through the service.

Such information may be used to:

Where information has been appropriately de-identified so that an individual is no longer identifiable, it may be used in accordance with applicable law.


20. INTERNATIONAL PROCESSING AND TRANSFERS

VIQAS may use service providers whose infrastructure or personnel are located outside India.

Accordingly, personal data may be transferred to, stored in or processed in jurisdictions other than India.

Where personal data is transferred outside India, VIQAS will comply with applicable Indian law, including any restrictions, requirements or government notifications concerning transfers of personal data.

Where appropriate, VIQAS will use contractual, technical and organisational safeguards for such transfers.


21. DATA RETENTION

VIQAS does not intend to retain personal data indefinitely.

We retain personal data only for as long as reasonably necessary for:

When personal data is no longer required, VIQAS will delete, anonymise or otherwise appropriately dispose of it, subject to applicable law.

Certain information may need to be retained after account deletion where required by law or reasonably necessary for security, fraud prevention, dispute resolution or other lawful purposes.


22. ACCOUNT DELETION

Where VIQAS provides account deletion functionality, users may request deletion through the available account controls.

Alternatively, users may contact:

viqas.in@gmail.com

When a valid deletion request is received, VIQAS will take reasonable steps to delete personal data that is no longer required to be retained.

Deletion may not be immediate in every system because information may exist in:

Where information must be retained, VIQAS will restrict its use to the purposes for which retention is necessary.


23. YOUR PRIVACY RIGHTS

Subject to applicable law and any prescribed procedures, you may have rights including:

A. Right to access information

You may request information regarding the personal data processed by VIQAS and other information available to you under applicable law.

B. Right to correction

You may request correction, completion or updating of inaccurate or incomplete personal data.

C. Right to erasure

You may request deletion of personal data where permitted under applicable law.

D. Right to withdraw consent

Where processing is based on consent, you may withdraw that consent.

E. Right to grievance redressal

You may submit a complaint concerning our processing of personal data.

F. Right to nominate

Where provided by applicable Indian law, you may nominate another individual to exercise your rights in the event of your death or incapacity.

G. Other statutory rights

You may have additional rights under applicable law, including rights introduced or modified by future regulations.


24. HOW TO EXERCISE YOUR RIGHTS

To exercise applicable privacy rights, contact:

Email: viqas.in@gmail.com

Please include:

We may request reasonable information to verify your identity before acting on a request.

Where the request concerns a child, we may require information reasonably necessary to verify the identity and authority of the parent or lawful guardian.

We will process valid requests within the period required by applicable law.

We may refuse or limit a request where permitted or required by law, including where fulfilling the request would adversely affect the rights of another individual, compromise security, interfere with fraud prevention or require retention by law.

Where we cannot fully comply with a request, we will, where required, explain the applicable reason.


25. GRIEVANCE REDRESSAL

VIQAS is committed to resolving privacy-related concerns promptly.

For privacy complaints, concerns or requests, contact:

Privacy / Grievance Contact
VIQAS
Email: viqas.in@gmail.com

Please provide sufficient information for us to investigate your concern.

Where required by applicable law, you may have the right to escalate an unresolved grievance to the relevant regulatory authority or Data Protection Board after following the applicable grievance-redressal process.


26. SECURITY OF PERSONAL DATA

VIQAS uses reasonable technical, organisational and administrative safeguards designed to protect personal data against:

Depending on the nature of the information and processing, safeguards may include:

Access to personal data is limited to persons and service providers who reasonably require access for authorised purposes.

No method of transmitting or storing information is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.


27. SECURITY INCIDENTS AND DATA BREACHES

VIQAS maintains processes intended to detect, investigate and respond to personal-data security incidents.

Where a security incident involving personal data occurs, VIQAS will take reasonable steps to:

  1. identify and contain the incident;

  2. assess the nature and extent of the incident;

  3. take corrective and preventive measures;

  4. maintain appropriate records;

  5. notify affected individuals where required; and

  6. notify relevant authorities or regulatory bodies where required by applicable law.

The content and timing of any notification will depend on the nature of the incident and applicable legal requirements.


28. THIRD-PARTY WEBSITES AND SERVICES

VIQAS may contain links or integrations to third-party websites, applications or services.

We are not responsible for the privacy practices, security or content of independent third parties.

Before providing personal information to a third party, you should review that third party's privacy policy.

Examples may include:


29. THIRD-PARTY LOGIN

If VIQAS permits registration or login through a third-party service, such as a social or authentication provider, that provider may provide VIQAS with information such as:

The information we receive depends upon the permissions you grant and the third party's policies.

VIQAS does not receive passwords for third-party accounts merely because you use third-party login.


30. INFORMATION YOU SHOULD NOT SUBMIT

Unless expressly requested for a legitimate purpose, users should not submit through VIQAS:

If VIQAS legitimately requires any additional category of information, the relevant collection will be explained at or before the time of collection, subject to applicable law.


31. ACCURACY OF INFORMATION

You are responsible for providing accurate and current information where you voluntarily provide information to VIQAS.

You should update your account information when it changes.

If you believe information held by VIQAS is inaccurate or incomplete, you may request correction through the mechanisms described in this Privacy Policy.


32. DATA MINIMISATION

VIQAS seeks to collect and process personal data that is reasonably necessary for the specified purpose for which it is processed.

We do not intend to collect personal data merely because it is technically possible to do so.

Where a feature does not require a particular category of personal data, VIQAS may choose not to collect it.


33. CHILD SAFETY AND PRODUCT DESIGN

Because VIQAS may be used by students and children, we may implement additional safeguards appropriate to the nature of the service.

These may include:

VIQAS may modify these safeguards as legal requirements, product features and industry standards develop.


34. MARKETING COMMUNICATIONS

Where legally permitted, VIQAS may send information concerning:

Where applicable law requires consent for marketing communications, VIQAS will obtain the required consent.

You may opt out of optional marketing communications by following the unsubscribe mechanism provided in the communication or contacting:

viqas.in@gmail.com

You may continue to receive essential service-related communications even after opting out of marketing communications.


35. AUTOMATED PROCESSING AND PERSONALISATION

VIQAS may use automated systems to:

Where such processing has significant legal or similarly significant effects on individuals, VIQAS will apply any additional safeguards required by applicable law.


36. FRAUD, CHEATING AND ABUSE PREVENTION

VIQAS may process information relating to account activity, device information, game activity, scores, timing and other technical information to detect:

Where appropriate, VIQAS may suspend, restrict or terminate accounts or features involved in suspected abuse, subject to applicable terms and law.


37. BUSINESS TRANSFERS

If VIQAS or substantially all of its assets are acquired, transferred or reorganised, personal data may form part of the transferred business assets where legally permitted.

Any successor entity will be required to handle personal data in accordance with applicable law.

Where legally required, VIQAS will provide notice of material changes to how personal data is handled.


38. CHANGES TO THIS PRIVACY POLICY

VIQAS may update this Privacy Policy periodically to reflect:

The updated version will be published on the VIQAS website or application.

The "Last Updated" date at the beginning of this Privacy Policy will indicate when the policy was most recently revised.

For material changes, VIQAS may provide additional notice where appropriate, including through email, an in-app notice or a prominent website notice.

Your continued use of VIQAS after an updated Privacy Policy becomes effective will be subject to the updated policy, except where applicable law requires fresh consent.


39. GOVERNING LAW

This Privacy Policy shall be interpreted in accordance with the laws of India.

Nothing in this Privacy Policy is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited under applicable law.


40. SEVERABILITY

If any provision of this Privacy Policy is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.


41. CONTACT US

For questions, privacy requests, complaints or concerns regarding this Privacy Policy or the processing of your personal data, contact:

VIQAS – Virtual IQ Advancement System

Privacy / Grievance Email:
viqas.in@gmail.com

Legal Entity / Operator:
VIQAS

Additional Privacy Contact:
viqas.in@gmail.com


42. IMPORTANT NOTICE FOR PARENTS AND GUARDIANS

If you are a parent or lawful guardian and believe that a child has provided personal data to VIQAS without the required consent, or if you have questions about how a child's information is being processed, please contact:

viqas.in@gmail.com

Please identify the child's account or username, where known, and provide sufficient information for us to investigate the matter.

VIQAS may request reasonable information to verify your identity and your relationship with or authority concerning the child.


43. EFFECTIVE DATE AND VERSION

Policy Version: [2.0]
Effective Date: [29-05-2026]
Last Updated: [20-09-2026]

This Privacy Policy replaces any previous privacy policy applicable to VIQAS to the extent stated above.

Policy changes: This Privacy Policy is effective except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy. In some changes to this Privacy Policy, we may notify you either through the email address you have provided us, or by placing a prominent notice on our service.